At Captain Cooks Casino, we are committed to protecting your personal data and ensuring that you have control over how it is used.
What information do we collect?
We collect the following types of information:
Personal details: name, email address, phone number, date of birth
Payment information: credit/debit card details, e-wallet information (e.g. PayPal)
Gameplay and betting history
Login information: username and password
How do we use your data?
We use the information we collect for the following purposes:
To provide you with our services, including processing deposits and withdrawals
To personalize your experience on our website and mobile app
To communicate with you about promotions, offers, and other important updates
To analyze gameplay and betting patterns to improve our services
Sharing of personal data
We may share your personal data with third-party service providers for the following purposes:
Payment processing: we may share payment information with e-wallet providers (e.g. PayPal)
Marketing: we may share contact information with marketing agencies
Customer support: we may share login information with customer support teams
Security measures
We take robust security measures to protect your personal data, including:
Encryption of sensitive information
Secure servers and databases
Regular software updates and patches
Your rights
You have the following rights regarding your personal data:
To access your data: you can request a copy of your data from us
To correct your data: you can request that we update or correct any inaccuracies in your data
To erase your data: you can request that we delete your data under certain circumstances (e.g. withdrawal of consent)
To restrict processing: you can request that we limit the ways in which we use your data
Changes to this policy
We reserve the right to make changes to this privacy policy at any time. If we make significant changes, we will notify you via email or on our website.
